Course Details
Emotional Intelligence is the ability to be in touch with one’s emotions to the point where feelings can be identified, understood, and then used in social interactions. It provides ability to read and pick-up nonverbal communications, which is benefit to everyone. With our Emotional Intelligence at Work workshop your participants will introduced to ideas and techniques for increasing and understanding their Emotional Intelligence. These skills are widely desired by all employers as these employees are better communicators. They are better at developing relationships and have useful conflict resolution skills which are useful in every workplace.
What you’ll learn?
Module One: Getting Started
Module Two: Introduction to Emotional Intelligence
Module Three: Benefits
Module Four: Social Skills
Module Five: Reducing Anxiety and Stress
Module Six: Conflict Resolution
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Module Seven: Relationship Management
Module Eight: Overcoming Obstacles at Work
Module Nine: Building Rapport
Module Ten: Nonverbal Communication
Module Eleven: Emotional Awareness and Empathetic Accuracy
Module Twelve: Wrapping Up
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