• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module Two: What is Accountability?

• Defining Accountability
• Personal Accountability
• Being Held Accountable
• Accountability vs. Blame
• Understanding the Importance
• Case Study
• Module Two: Review Questions

Module Three: Creating an Accountable Workplace

• Modeling Accountability
• Valuing Accountability
• The Front-Loading Benefits
• Teamwork
• The Accountability Cycle
• Case Study
• Module Three: Review Questions

Module Four: The C’s of Accountability

• Clarification
• Common Purpose
• Communication
• Collaboration
• Consequences
• Case Study
• Module Four: Review Questions

Module Five: Building Ownership

• Ownership vs Accountability
• The Ownership Mentality
• Why Does it Matter
• The Weight of Micromanaging
• Sharing Your Vision
• Case Study
• Module Five: Review Questions

Module Six: Accountability in Leadership

• What is Leadership?
• The Role of the Organization
• The Role of the Manager
• The Role of the Employee
• Strengthening Leadership Accountability
• Case Study
• Module Six: Review Questions

• Setting SMART Goals
• Who’s Accountable
• Identifying Your “Why”
• Goal Lengths
• Remaining Loyal to Your Goals
• Case Study
• Module Seven: Review Questions

Module Eight: Feedback as a Tool

• Choosing Positivity
• Considering the Time Frame
• Giving Feedback
• Receiving Feedback
• Creating an Action Plan
• Case Study
• Module Eight: Review Questions

Module Nine: Effective Delegation

• What is Delegation
• How to Delegate
• When to Delegate
• Whom Should You Delegate
• Dismissing Delegation
• Case Study
• Module Nine: Review Questions

Module Ten: Barriers to Accountability

• Closed Communication
• Failure to Meet Expectations
• Lack of Self-Confidence
• Lacking Alignment
• Overcoming Obstacles
• Case Study
• Module Ten: Review Questions

Module Eleven: The Benefits of Accountability

• Improving Performance
• Building Trust and Integrity
• Employee Engagement
• Workplace Satisfaction
• Dedication to Your Role
• Case Study
• Module Eleven: Review Questions

Module Twelve: Wrapping Up

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations